FREQUENTLY ASKED QUESTIONS
IN NO PARTICULAR ORDER

WHAT ARE THESE OTHER INCOME FIGURES ON MY STATEMENT, DOESN'T THE TENANT JUST PAY RENT? - Usually these "other" income receipts are reimbursements of one kind or another. Sometimes they are utility refunds after a tenant has taken over or possibly it is a payment from the tenant reimbursing the owner for utilities, such as trash or electricity, that the owner paid on the tenants behalf while the tenant was getting the utilities transferred over.

WHY DID YOU CHANGE PROPERTY MANAGERS ON ME? - We adjust or spread out the work load in an attempt to give a high level of service to everyone. As we continue to grow, at times we will add an additional manager and then adjust all of our current accounts to provide better service for everyone.

MY ASSOCIATION DUES JUST WENT UP, CAN I INCREASE THE TENANTS RENT TO COVER THIS? - Maybe. It depends pretty much on whether there is a Month-To-Month Lease Agreement in place. If there is, then we can issue a 45 day notice to increase rent. Otherwise, if there is a long term lease in place you would have to wait for that to finish before increasing the rent.

WE'RE MOVING OUT OF THE COUNTRY, CAN YOU PUT MY FUNDS DIRECTLY INTO MY BANK ACCOUNT? –Yes. As a general rule we will hand carry deposits to either Wells Fargo, Bank Of America and Washington Mutual. We can electronically deposit your payment to most banks. We will need a copy of one of your deposit slips.

THE BIDS YOU GOT ARE TO HIGH, CAN'T I JUST HAVE MY FRIEND OR THE TENANTS DO THE WORK IF THEY WANT? - You can have anyone you choose do the work you want on your property. However, if they are not insured you always stand the chance that they could get injured and then they will end up owning your building. We have found that about 95% of the time, using friends or anyone else that is not in the construction/repair business, full-time, is a huge mistake. The work is almost always lacking and rarely is it completed in a timely manner. If you insist on using someone like this, you will be the one ordering the work, inspecting the work, and paying for the work. We will not get involved since we will want to keep an arms length distance from the transaction just in case there is a problem.

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